If you wish to register a complaint, please write to:

Pension Expert
9 Hanham Hall
Whittucks Road
BS15 3FR

or telephone 0117 922 6446.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.